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PerfectApps ® Help Guide

A three-page application to manage IT support access requests. The first page collects information about the stakeholders; requester & manager. The second page is used to specify the access requirements and the third page is used for the approvals.

 

To try this application out first, just click the picture below to start an instance of the application. (On a mobile device it will look different but will work in the same way)

 

IT Support Request

 

Should you wish to use this application, modifications will be required after the application has been imported into your system.

 

The Location and Department drop-downs might need to be changed.

In its current format the notification to the IT Team will go to the manager email address entered on the first page. It is done this way to make it easy to test the application but it will be necessary to make a change in the workflow roles to ensure that the notification is sent to the correct person or persons.

 

Further details of the above modifications are included in the download below.

 

This application is configured for Mobile Design. Read the enclosed installation instructions if you have a license for this feature and would like to use it for this application.

 

Click HERE to learn more about the Mobile Design feature.

 

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To download this application and related details, click here. Then extract and import into your system. Log on to PerfectApps, go to the Apps Workspace and click the Import button. Then select the (.PA or .PF) file you saved locally and continue through the import steps.

 

To learn how to import an app into your account see App Management Video Tutorials

 

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