Why You Should Take the Time to Learn Workflow Reporting
If you are choosing workflow software, your primary concern is probably how easy it makes it to design and create custom workflows. No mystery there. What you may not consider, though you should, is how good the workflow software’s reporting capabilities are. You may not need reporting for every form and workflow, but having the […]
Why You Need a Defined Workflow for Out-Processing Departing Employees
Out-processing, also known as off-boarding, is the process of removing an employee from the organization, regardless of their reason for leaving. Younger employees, in particular, have shorter tenures than older ones, and rare today is the employee who stays with an employer for longer than a decade. Every business needs a proper strategy for out-processing […]
A Simple Workflow with Powerful Results: The Electronic Checklist
People have used checklists for as long as pen and paper have been available for the task. It’s a simple, straightforward way to ensure that you don’t forget something, whether it’s what to pack for vacation or what to check during pre-flight before taking off in a plane. Checklists have persisted for so long because […]
At What Point Should Online Forms Be Incorporated into Workflows?
In business, just about everything is a workflow, no matter how simple it is. One could argue that a person completing a form for a building key and submitting it to the person who distributes keys is a workflow, even though it is simple and straightforward. There are times when the completion and submission of […]
Is ‘Journey-Driven Design’ the Next Workflow Evolution?
The concept of “mobile first” in the context of user interfaces for work processes and customer-facing transactions has been at the forefront of automated workflow development for several years now. And while mobile device use is as strong as ever, the typical user may switch between devices at multiple points during a process, particularly in […]
Workflows with Mobility Take Asset Management to a New Level
In simplest terms, asset management is keeping track of things. Just as you expect your children to keep track of their jackets, backpacks, and other items when you send them off to school, businesses rely on keeping track of their resources to minimize waste and duplicated effort. Most businesses that employ more than one or […]
How Workflow Software Is Redefining Customer Support
Some of you may be old enough to remember the multi-story department stores of yesteryear that were attended by well-dressed sales clerks who were in the know about ways they could go above and beyond when helping their best customers. Maybe they saved a particular dress “in the back” in the size of a good […]
5 Ways to Use Workflow Software to Trim Operational Costs
While it’s always good to monitor costs and identify areas where they can be cut painlessly, sometimes we’re put in a position of having to cut costs even if it causes disruption. Rather than taking a “slash and burn” approach, which can lead to unforeseen problems later on, it’s better to take time up front […]
Well-Designed Workflows for All Aspects of Healthcare Delivery
Increasing healthcare costs affect patients, insurers, providers of medical care, and many far-reaching aspects of the economy as a whole. Electronic health record (EHR) systems are more common than they used to be due to incentives for medical practices to adopt them. While EHRs can literally be life-saving because of their ability to coordinate care […]
What Is LDAP Synchronization and How Does It Improve Workflows?
The acronym LDAP stands for Lightweight Directory Access Protocol. It is a special set of software rules that allows people to easily locate files, devices, individual accounts, and organizations on a network. The network could be public, like the Internet, or it could be a private network that is only for use by a single […]
