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PerfectApps ® Help Guide

Navigation: Designing an App

Setting Notifications, Reminders, Escalations

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Notifications can be sent to stakeholders identified in the workflow to alert them to action needed or other key stages of the workflow. Notifications are behaviors assigned to paths within a workflow.

 

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Workflow behavior commands (such as the Notify command) are only executed when an app instance is submitted. See the Adding Workflow and Adding Behaviors topics for more information on these views in the App Designer.

 

When a user has been notified, the instance is shown on their PerfectApps Dashboard page. A notification can also be sent via e-mail. The notification on the Dashboard view is automatic but notification by e-mail is optional. A notification can include data extracted from the individual app instance that it refers to. It may also include a level of attention to indicate the urgency on the Dashboard. Instances that include an attention level of Normal or above will be seen on the Dashboard in the color-coded My Attention Levels graph. Notifications can be purposefully delayed to act as a reminder or they can be delayed and sent to another person or group to act as an escalation.

 

Start with: Adding a Notify Behavior to a Path