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PerfectApps™ Help Guide

Navigation: PerfectApps On-Premise > Administering PerfectApps On-Premise > Accounts

Unblocking a Locked-Out User through the Administration Console

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If the Block User After 'x' Failed Logins option has been enabled on the Account Settings page in the PerfectApps application, you may occasionally need to unblock a user.

 

Account Administrators can unblock a user through the PerfectApps application. (For additional information on this see the Unblocking a Locked-Out User topic.)

 

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System Administrators can unblock locked-out users through the Administration Console by completing the steps below:

 

1.Go to the Accounts page.

2.Within the Accounts list, locate and double-click on the account you want to work with of select and click the Edit button.

3.On the Account Details page under the Users section, locate the locked-out user and click the Unblock button.

Unblocking a Locked-Out User through the Admin Console
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You may also need to click the Send Password-Link button so the user will be able to log in successfully. For more information on the Send Password-Link option, see the Resetting a Password topic.

 

 

See also: Undelete a User, App or Report

 

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